One of the nice things about working for myself is that I get to work where I want. That's often my home office or one of the many coffeehouses around Evanston, IL. Or if it's about 3:30 and another cup of tea will make my head explode, it's one of my favorite bars where I can sip a craft brew and work in the eerily dead time between lunch and happy hour. (I love the fact that pretty much every establishment feels the need to have free WiFi). Watching a Sales Call Unravel As I was sitting here at the bar today, enjoying the last drops of this year's Great Lakes Oktoberfest, a sales rep for a local Chicago craft brewer came in. She had … [Read more...]
You Aren’t Using the Correct Communication Technology
Over the last century (and decade), there has been an ever-growing number of communication tools available to us. It used to be that the only way to talk to someone was to find them and actually speak to them (or maybe mail them a letter). Now with the rush of new technologies, there’s a virtual buffet of options when you want to reach out to someone. It’s important to remember, though, that not all forms of communication are created equal. This is especially true in the business world, and even more critical when having a conversation where your goal is to influence someone else’s actions (for example, a sales call). Business success … [Read more...]