Because of a shortage of shelf space at home, I usually try out a book from the library first. I only buy it if I can see myself coming back to it for reference. Here's the deal: I got one chapter into Humans are Underrated before I put it down and ordered it on Amazon. Geoff is addressing the very human capacities that I'm talking about all of the time with salespeople and professionals. When I talk about the evolution of sales that is the core of Hyper-Connected Selling, I'm constantly pointing out that computers can do lots of routine and rote tasks well, but humans are the best at being human. I've spent the past few years showing … [Read more...]