You did it. You got the meeting that you've been pursuing for months with a prospective client, business partner, or investor. You've got your pitch rehearsed and your presentation rocks. You've got your best outfit back from the cleaners. You are ready to go. But hang on a second. There's something else you can do - that you should do - before you go into that meeting. What do you know about the person you are about to meet? There's a saying that most sales are won or lost before the conversation ever starts, and that applies to all sorts of business meetings. Spend some time researching the person you are about to talk to. Going … [Read more...]
5 Rules from Zombie Survivors for Business Development
An undead zombie is shambling towards the lone survivor, arms outstretched, low moan coming from its chest. The plucky hero raises a machine gun in an attempt to ward of the attack and fills the zombie full of lead...but the zombie keeps coming! Because the hero didn't shoot it in the head! And everyone who's seen a zombie movie knows that the brain is a zombie's weak point! ...It's frustrating to watch the characters in a zombie movie make the same fundamental mistakes over and over again. It's just as frustrating to watch sales people and business development reps fail to take care of the basics when they meet with prospective … [Read more...]
Why You Need to Follow Sales Scripts if You Want to Build Trust
Over the years I've heard thousands of sales professionals say, "I don't like using sales scripts. It sounds so robotic and stiff and it just doesn't work." Actually, let me restate that: Over the years, I've heard thousands of unsuccessful sales professionals say that. Successful sales professionals understand that having a script - a set process that they follow when interacting with customers - is key to success. There's a reason why following scripts can help: Used correctly, they help build trust. Prospects Respond to Confidence You've probably heard the advice, "It's not just what you say but how you say it." That connects … [Read more...]
Back to Basics
I coach and train a lot of salespeople on how to build their business, increase their volume … basically, on how to sell more and sell more often. They are often top performers who have stalled and hit a plateau. When digging in to find what is missing from their business, that gap which has hindered their efforts, I’ve made one overwhelming observation: They are rarely missing any knowledge, skills, or tools. Instead, more often than not, they’ve gotten away from the basic training that made them successful in the first place. There Are No Sales "Secrets" They are often trying to reinvent the wheel, or they simply stopped doing … [Read more...]