With our headlong rush into social media and email, it seems that it's become rarer and rarer for us to actually speak to others on the phone. This has definitely led to a decrease in phone skills, and unfortunately for many professionals it's destroyed their ability to leave a good voicemail message. This problem is compounded by the fact that, since we're leaving less voicemail messages, when we do find ourselves needing to leave a voicemail it's important and we get performance anxiety. Create Clear Communication By the way, I'm not talking about creating a perfectly-crafted sales message to get a cold call victim to call you back. … [Read more...]
David is an internationally-recognized keynote speaker, sales trainer, and business coach. He focuses on bringing the human-to-human back into sales, social media, networking, and entrepreneurship.
He is the best-selling author of 12 books on sales, networking, social media, and entrepreneurship. And he is also a prolific contributor to blogs in the sales and marketing space.
His goal is simple: help people become RockStars in their professional lives so that they can have a positive impact on those around them.