The robots are coming. And they're here to take your sales job. At least, that's what we're afraid of. It might be true that technology can be integrated into many steps of the sales process. But it can't do everything. For now, there are a number of skills that computers can't learn. One of those is our human ability to create empathetic connections with prospects and customers. This is a key ability for the modern seller. By developing your empathy skills, you'll find your sales conversations much more effective. And more importantly, you'll create a skill set that is in demand and hard to replace with technology. What is … [Read more...]