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January 23, 2019

How to Build Empathy with Your Prospects (And Boost Your Empathy Skills at the Same Time)

two business men having a conversation

The robots are coming. And they're here to take your sales job. At least, that's what we're afraid of.  It might be true that technology can be integrated into many steps of the sales process.  But it can't do everything.  For now, there are a number of skills that computers can't learn.  One of those is our human ability to create empathetic connections with prospects and customers. This is a key ability for the modern seller.  By developing your empathy skills, you'll find your sales conversations much more effective.  And more importantly, you'll create a skill set that is in demand and hard to replace with technology. What is … [Read more...]

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David is an internationally-recognized keynote speaker, sales trainer, and business coach.  He focuses on bringing the human-to-human back into sales, social media, networking, and entrepreneurship.

He is the best-selling author of 12 books on sales, networking, social media, and entrepreneurship.  And he is also a prolific contributor to blogs in the sales and marketing space.

His goal is simple: help people become RockStars in their professional lives so that they can have a positive impact on those around them.

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